Visas are required for all international travellers entering mainland China. Travellers carrying passports from Brunei, Japan or Singapore can enjoy visa-free access to China for up to 15 days.

Visas are readily available from Chinese embassies and consulates in most countries. A standard 30-day, single-entry visa from most Chinese embassies abroad can be issued in three to five working days.  You can also make visa arrangements at certain travel agencies. Visa applications generally require at least one photo.

A 30-day visa is activated on the date you enter China, and must be used within three months of the date of issue. Standard tourist visas, valid for 30-day visits, are generally easy to acquire, while visas valid for more than 30 days are often more difficult to obtain.

Please consult with your travel agent, China International Travel Service, China Travel Service, or any Chinese Embassy or Consulate for further details.

Visitors entering China are required to complete a health declaration form. Check with your local doctor or health care professional about vaccination requirements before you plan your trip.

Shangri-La recommends you drink only boiled or bottled water during your stay in Hangzhou. Bottled drinking water is available in every room.