Reservations
We recommend Reservation in advance to avoid disappointment.
Arrive Early
An Arrive Early (a minimum of 30 minutes before your appointment) enables you to fully enjoy spa facilities and the pre-treatment regimes.
Pre-Treatment Regime
Take a rejuvenating plunge in the hot whirlpool or detoxify and relax at the sauna or steam room before your appointment.
What To wear
We provide you with a personal locker complete with a comfy robe, slippers and amenities. During all the treatments, areas of the body not being worked on are covered to protect your privacy.
Valuables
Kindly place you valuables in the hotel safe deposit boxes. We are not liable for losses.
Special Health Concerns
Please notify the receptionist if you have any Special Health Concerns or allergies, or if you are pregnant. Treatment will be customized to suit your condition.
Cancellation Policy
If you choose to cancel, please inform us at least four (4) hours ahead, so that we may re-schedule other appointments. If you cancel less than four (4) hours before your appointment, a 50% charge for treatment fees applies.
Late Arrival
A Late Arrival will shorten your treatment, which will be carried out to the appointed time and no later. We cannot delay treatments for other guests scheduled after you. The full treatment rate will still apply.